Author: Cindy Smith

Antimicrobial Stewardship is a hot topic on everyone’s agenda. While antimicrobial stewardship programs (ASP) result in improved efficacy and safety, as well as cost savings, developing an effective program is challenging. Martin Health System, located in Stuart, Florida, has a multidisciplinary team that utilizes residents and pharmacy students which has helped them overcome these challenges while increasing the overall number of stewardship interventions.· Continue reading (Portal login required)

In February 2016, Huntsville Hospital implemented a Volunteer Patient Companion Program for their Family Practice Unit. In its first year, the program has drastically reduced falls and has been a huge satisfier for patients, staff, and volunteers.· Continue reading (Portal login required)

Boca Raton Regional Hospital has implemented hospital-wide process improvements that have allowed them to sustain ED patient satisfaction scores in the 99^th percentile and throughput metrics below the state averages, national averages and their local competitors, despite rising patient volumes.· Continue reading (Portal login required)

Because of their continuous organization-wide focus on HCAHPS, MIMC is among the Vizient Southeast top quartile performers for overall HCAHPS scores, and has a four-star patient survey summary rating on Hospital Compare, beating the national and state averages in most HCAHPS domains.  On top of that, they have steadily improved their overall hospital composite scores since 2015.· Continue reading (Portal login required)

The development and use of Martin Health’s CJR dashboard has resulted in a 75% reduction in documentation time, 40% improvement in compliance with CMS requirements to notify patients, and immeasurable improvement in staff satisfaction.· Continue reading (Portal login required)